Support

Answers to common questions. Anything else: email [email protected]. Please tell us your phone model and what happened, so we can help faster.

How do I get my Club Pass back on a new phone?

Open the Club Pass page from any padlock in the app and tap Restore purchases. Use the same Apple ID or Google account you bought it with.

How do I cancel the Club Pass?

Cancel in your store account, not in the app: on iPhone or on Android. Your Club Pass lasts until the end of the period you've paid for. Lifetime never renews, so there's nothing to cancel.

Can I get a refund?

Apple and Google handle refunds for purchases in their stores: ask Apple or Google Play. We can't refund store purchases ourselves.

My saved tournaments are gone. Can you bring them back?

Saves, players, statistics and the Hall of Fame live only on your phone. We never receive them, so we can't restore them. Deleting the app or clearing its data removes them.

How do I turn off usage data or change my ad choices?

Open Options → Privacy. "Share anonymous usage data" turns usage data off. "Ad choices" appears where the law asks for it and opens Google's consent form again.

How do I delete my data?

For your game, delete the app. For launch emails, use the unsubscribe link in any of our emails. For anything else, email us and we'll delete it. The privacy policy has the details.